HOW IT WORKS

FILTER & CATEGORIZE SOCIAL POSTS.

Engage with a million customer conversations with limited resource

By leveraging our AI engine, you can filter and categorize each incoming customer online message for different business scenarios with a high level of accuracy.

CUSTOMIZE CATEGORIZATION WITH PLATFORM.

Prevent disgruntle customer from leaving to your competitors

By training the AI with our easy-to-use interface, it is possible to detect when a customer expresses “churn behavior” on the social web; and the AI then routes these messages to the appropriate agent for intervention measures.

SCALABLE TECHNOLOGY

CUSTOMER VOICE VISUALIZATION.

Identify emerging disruptive trends about your products

Use our advanced data visualization tool to identify what customers are saying about your competitors and understand how customers are reacting to your products.

SUPPORT MULTIPLE LANGUAGE AND SLANG.

Our application supports 25+ languages and can handle variations in local slang and cultural reference.

RESPONSE RATE

COST EFFECTIVENESS

SCALABILITY

AI IS OUR DNA.

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