A seamless experience for exchanging knowledge between AI and Human.
HOW IT WORKS.
Manage your end-to-end AI development cycle, such as data annotation, model building, model maintenance, and automated machine learning.
Ingest data for AI Engine
Process and clean your customer conversation data and enrich it with state-of-the-art AI capabilities.
Customize AI with drag-and-drop
Apply quick customization to our AI application to fit for your specific business domains problem.
Deploy AI application
Easy to use interface to build AI application and deploy it with a few simple clicks.
How to integrate my customer dialogue data with the latest AI technology?
It Works Seamlessly
Ingests customer dialogues or online conversations with our proprietary data engine that connects your contact center data with the latest AI technology, giving you full empowerment of your customer interactions.
What if I don’t have enough training data?
Improve As You Train
Leveraging our effective data annotation technology, our platforms uses a simplified human-to-AI feedback mechanism for generating training data quickly while maximizing model accuracy.
What if I want to customize the AI engine to fit my business scenarios?
Customizable Business Rules
An interface is available to build your desired business rules into our AI models. This includes the ability to sort data by what is relevant to you, while allowing you to effortlessly select the best models to use for different scenario.
Can I apply this application to other contact centers across the world?
25+ Languages Support
Our data engine is language agnostic, meaning it can be applied in most languages. As of now, it is applicable to 25+ different languages while also accounting for local variations in slang and cultural references.
How do I have full control of your entire AI Cycle?
Designed for managing your entire AI development cycle: our product includes tools for managing data annotator, model selection, parameter tuning, and automated machine learning.
What if I want to integrate my AI application to our legacy system?
Our team has worked with one of the largest contact center operation in the world, and we have the expertise in building industry standard APIs.