WHO WE ARE.
Since 2017, Thinkcol has been in partnership with Lenovo, the largest PC manufacturer in the world, to develop AI solution for their Customer Service team. Through this partnership, we have designed an AI platform that puts your customer interactions data as the core backboned of any digital service strategy.
Enabling customer service operations to provide real-time guidance to every service agent, so that every customer interaction can be handled based on the previous best practice.
Developing scalable and customizable deep learning technology for enterprise to not only solve the problems of today but also to customize solution for solving future business challenges.
Creating a collaborative ecosystem between AI and Human to exchange knowledge and deliver real business results.